India’s leading online insurance portal Coverfox.com launched humorous microfilms to engage people to renew their insurance through a campaign created by BBH India.
Despite receiving numerous reminders from insurance companies, customers often forget to renew their car insurance on time, and end up paying hefty fines.
While most insurance companies send out generic email reminders, Coverfox decided to take a humorous approach by creating entertaining reminders that customers can’t possibly ignore, by taking over just the things they watch on the internet.
Using YouTube’s retargeting platform, the campaign specifically tracks down people who visited Coverfox, but didn’t renew their insurance, and then takes over their internet experience.
The YouTube pre-roll films feature a Coverfox employee vowing to place reminders all over the internet, to help customers catch their deadline.
The reminders then show up in popular videos all through the week, every time the customer visits YouTube.
Consumers are exposed to myriad communication messages every day, and insurance as a sector is no different.
Thus the task was to ensure we reach out to our audience in an innovative way that results in action, said Chief Marketing Officer Coverfox.com, Jaimit Doshi.
In true Coverfox style, we thought why not make it a bit fun. With BBH’s expertise, we put together these crisp films that are entertaining yet drive the message home and chose YouTube, as a medium because that’s where people go for fun and light browsing, added Jaimit Doshi.
We have all suffered a retargeting campaign at some point of our time on the internet. Big Data helps companies know what you’re doing and where you go.
But how you use data can be the difference between irritation and engagement, said Managing Partner and Chief Creative Officer at BBH India, Russell Barrett.
He said that the brilliant teams at BBH and Coverfox have managed to pull off an incredibly smart, surprising and modern campaign here.
Retargeting is one of the most popular ways of heightening engagement with audiences and pushing them further down the sales funnel.
The new Coverfox campaign has taken it a notch higher. For the first time, a brand is telling a story through a sequence of video ads with the intensity of the message increasing throughout.
Also by making the ads crisp within 6.5 secs, the films tackle the problem of the infamous YouTube ‘skip’ button, so 100 percent of the message is absorbed by the viewer before they even have a chance to skip.
Further, the reminders also follow the user on several websites, ranging from news sites to e-commerce portals, in the most unexpected ways.